Accessibility Statement

Last Reviewed: July 27, 2026

Our Commitment to Web Accessibility

myITINapp is committed to providing a fully accessible website experience for all users of all abilities, including those who rely on assistive technologies like screen readers, screen enlargement software, and alternative keyboard input devices to navigate the web.

Ongoing Efforts to Ensure Accessibility

We follow the Web Content Accessibility Guidelines (WCAG) version 2.1 as our guiding principle for determining accessibility. These are internationally agreed-upon standards that cover a wide range of recommendations and best practices for making content usable. As we add new pages and functionality to our website, all designs, code, and content entry practices are checked against these standards.

Website accessibility is an ongoing process. We continually test content and features for WCAG 2.1 Level AA compliance and remediate any issues to ensure we meet or exceed the standards. Testing of our website is performed by our team members using industry-standard tools such as the Accessibility Checker, color contrast analyzers, keyboard-only navigation techniques, and Flesch-Kincaid readability tests.

Compatibility

myITINapp is designed to work with all modern browsers and assistive technologies. While we optimize for current environments, performance may be limited on legacy browsers and devices. We recommend using the latest version of your preferred browser for the best experience.

Evaluation

myITINapp undergoes regular accessibility audits by our technical experts. Our comprehensive evaluation includes:

Screen reader compatibility testing
Keyboard navigation testing
Visual inspection
Code inspection

Where We’re Improving

In our efforts to bring our website up to standard, we are targeting the following areas:

Improve alternative text for images to accurately reflect content
Improve accessibility in all new content

This is part of our broader effort to make everyone’s experience at myITINapp a welcoming and enjoyable one. We require all vendors and third-party service providers whose tools are embedded on our site to meet WCAG 2.1 Level AA standards. Further, please note that while we make every effort to provide information accessible for all users, we cannot guarantee the accessibility of external third-party websites to which we may link.

Accessibility Support Contact

We welcome comments, questions, and feedback on our website. If you are using assistive technologies and are having difficulty using our website, or encounter accessibility barriers, please email [email protected]. We will respond to you within two business days regarding your concerns and provide information in alternative formats upon request. We will review the issue and take reasonable steps to resolve it to the best of our efforts in a timely manner, but in all cases, no more than fourteen (14) business days.